Process Mapping – What Is It Really Good For?
Process mapping is a process that establishes the overall status of a business
enterprise and defines what it does, the people responsible for running the business
and the standard required to ensure the success of its operations. Clear-cut knowledge
of these matters will enable managers to get a clearer picture of what the company
is, where it stands and what it requires to become successful. All these are better
seen and evaluated in a unified illustration referred to as the process map.
Simply put, process mapping (some companies make use of flow charts) is an illustration of the different actions that a company has to do to accomplish a certain goal. Companies who want to maximize their productivity or who are experiencing production and output related problems can use process mapping to improve their processes.
The growth of the process mapping method is shown in the following timeline:
Through the use of a map or a flowchart, decision makers and other employees are able to visualize and understand the whole company process and what is required to improve those processes. Among the process mapping tools commonly used by companies that want to move up the productivity ladder are:
Process mapping requires a company to identify its process as well as its strengths and weaknesses. This will enable the company to identify the practices and the necessary changes that should be implemented to improve the overall performance of the employees and the company in general.
Through a diagram or a process map, the company is able to identify which is causing delay in the whole operations, which sector is doing its part and which processes requires overhauling to improve the whole company process. It is an important tool to ensure quality control and upbeat performance.
It is best that the process map be designed (under the supervision of a process mapping consultant) by the employees themselves since they are the front liners and have personal experiences that can help the improvement process. They are the ones who can really tell whether a certain process is working for them or not and they can also suggest ways to improve on the processes being used.